Cookie Policy

Last updated: 22.10.2024

Eastern Europe Tour ("EET", "we", "our", or "us") is committed to providing a user-friendly and transparent online experience for both Travellers and Travel Agents who use our platform to book holiday packages, sightseeing tours, and other travel-related activities. This Cookie Policy explains how and why cookies and similar technologies are used on our platform (hereinafter referred to as the "Platform"), what types of cookies are used, and how you can manage your cookie preferences.

By continuing to use our Platform, you agree to the use of cookies as outlined in this policy. If you do not agree, please adjust your browser settings accordingly or discontinue the use of our Platform.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help websites remember your actions and preferences (such as login, language, and other settings) so you don’t have to keep re-entering them whenever you return to the site or browse from one page to another. Cookies also enable website functionality and are used to improve user experiences.

2. How We Use Cookies

EET uses cookies and similar technologies for a variety of purposes, including but not limited to:

• - Ensuring the proper functioning of the Platform.
• - Personalizing and enhancing your experience when browsing and booking through the Platform.
- Analysing how our Platform is used so we can improve our services. - Displaying personalized content and targeted advertisements based on your interests. - Remembering your preferences, such as language settings and previously viewed tours or packages.

3. Types of Cookies We Use

We categorize cookies into the following types:

3.1. Essential Cookies

These cookies are necessary for the Platform to function properly. Without these cookies, certain services or features may not be available, such as secure login or remembering your bookings in the cart.

Examples of Essential Cookies:

• - Enabling secure payments and transactions.
• - Remembering login details and session management.

3.2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Platform by collecting information about how the Platform is used (e.g., which pages are visited most often). We use this information to improve the performance of the Platform.

Examples of Performance Cookies:

- Google Analytics cookies for traffic monitoring. - Heatmaps to track user engagement on certain parts of the site.

3.3. Functionality Cookies

These cookies allow our Platform to remember choices you have made, such as language preferences or your username. They enhance your user experience by providing more personalized features.

Examples of Functionality Cookies:

• - Remembering the currency settings you prefer to use.
• - Storing previously viewed travel packages or destinations.

3.4. Advertising and Targeting Cookies

These cookies are used to display relevant advertisements to you. They may track your browsing habits on our Platform and across other websites, allowing us to display ads that match your interests. In some cases, we share this data with third-party advertisers or use it to create customer profiles.

Examples of Advertising Cookies:

• - Google Ads or Facebook Pixels for retargeting campaigns.
• - Cookies that measure the effectiveness of marketing campaigns.

4. Third-Party Cookies

Some of the cookies we use come from third-party services and partners, including advertising networks and analytics providers. These third parties may use their own cookies to collect information about your online activities over time and across different websites.

Examples of third-party providers include:

• - Google Analytics
• - Facebook
• - TripAdvisor
• - Payment gateways (e.g., Revolute, Stripe, etc)

Please note that we do not control how these third-party cookies operate, and their usage is subject to their respective privacy and cookie policies.

5. Consent to Use Cookies

By using our Platform, you consent to the use of cookies as described in this Cookie Policy. You can withdraw your consent at any time by deleting or disabling cookies through your browser settings.

6. How to Manage Cookies

You have the right to accept or refuse cookies. You can manage your cookie preferences by adjusting your browser settings to accept, reject, or delete cookies. Please note that blocking cookies may impact your ability to use some features on our Platform.

How to manage cookies in popular browsers: Google Chrome: [Settings → Privacy and Security → Cookies and other site data] Mozilla Firefox: [Options → Privacy & Security → Cookies and Site Data] Safari: [Preferences → Privacy → Manage Website Data] Microsoft Edge: [Settings → Cookies and site permissions → Manage and delete cookies]

For more information about cookies, including how to see what cookies have been set on your device, visit [www.aboutcookies.org](https://www.aboutcookies.org) or [www.allaboutcookies.org](https://www.allaboutcookies.org).

7. Do Not Track Signals

Some browsers offer a "Do Not Track" feature that allows you to signal that you do not want your online activity to be tracked. At this time, our Platform does not respond to "Do Not Track" signals.

8. Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, law, or our business operations. Any changes will be effective immediately upon posting the updated Cookie Policy on our Platform. We encourage you to review this policy periodically for the latest information on our cookie practices.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Eastern Europe Tour (EET) inquiry@easterneuropetour.net

Important: This Cookie Policy should be read in conjunction with our [Privacy Policy] and [Terms of Service], which provide more details on how we collect, store, and use personal data. By continuing to use our Platform, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies in accordance with the terms outlined above.