Privacy Policy

1. Introduction

EET is committed to protecting the privacy of travellers and travel agents using our platform to book holiday packages, sightseeing, activities, and related travel services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect

Personal Information: We collect details such as name, contact information, passport details, payment details, travel preferences, and booking history.

Sensitive Information:When required, we may collect health-related information (e.g., dietary requirements) and special assistance needs.

Technical Data: Includes IP address, browser type, operating system, device information, and site usage data collected via cookies and similar tracking technologies.

Third-party Information: If bookings are made on behalf of others, the person providing such information must ensure that the individuals have consented to the data being shared.

3. How We Use Your Information

To Process Bookings: Facilitate your bookings, confirmations, cancellations, and changes.

Personalization: Enhance user experience through personalized content and targeted recommendations.

Communication: Send booking confirmations, trip updates, special offers, and customer service responses.

Legal and Compliance: Use data for compliance with legal obligations, dispute resolution, or enforcement of our terms.

4. Sharing Your Information

Service Providers: We may share your information with third parties such as payment processors, tour operators, accommodation providers, and transport services to complete bookings.

Business Transfers: If EET undergoes mergers or acquisitions, your data may be transferred as part of the business assets.

Legal Obligations: Disclosure to law enforcement, government authorities, or other entities as required by law.

5. International Data Transfers

Information may be transferred outside the country where it was initially collected. EET ensures that data transfers comply with data protection laws through mechanisms such as standard contractual clauses.

6. Data Retention and Security

Retention Period: Personal data will be kept for as long as necessary for the purposes stated or required by law.

Security Measures: We implement technical, physical, and administrative measures to protect your data against unauthorized access, disclosure, or destruction.

7. Your Rights and Choices

Access and Correction: You may request access to your personal data and ask to update or correct it.

Withdrawal of Consent: You can withdraw your consent for certain data processing activities.

Opt-out Options: Control your preferences for marketing communications and cookie usage.

8. Cookies and Tracking Technologies

Use of Cookies: EET uses cookies to track site usage, enhance user experience, and deliver personalized content.

Types of Cookies: Includes necessary cookies for website functionality, performance cookies for analytics, and marketing cookies for tailored advertisements.

Managing Cookies: Users can adjust browser settings to control cookie preferences.

9. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revision date. Continued use of our services constitutes acceptance of the new terms

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at inquiry@easterneuropetour.net